How To Fix CRMS4_PS_GROSS215 - No GED data found for GED_ID = &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 215

• Message text: No GED data found for GED_ID = &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS215 - No GED data found for GED_ID = &1 ?

  The SAP error message CRMS4_PS_GROSS215 indicates that the system could not find any General Event Data (GED) associated with the specified GED_ID. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process event data that is expected to be present in the system.
  Cause:
  
  Missing GED Data: The most common cause is that the GED data for the specified GED_ID has not been created or has been deleted.
  Incorrect GED_ID: The GED_ID being referenced may be incorrect or does not exist in the system.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Authorization Issues: The user may not have the necessary authorizations to access the GED data.
  
  Solution:
  
  Verify GED_ID: Check the GED_ID being used in the transaction or report. Ensure that it is correct and corresponds to an existing record.
  Check GED Data: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check if the GED data exists for the specified ID. If it does not exist, you may need to create it or investigate why it is missing.
  Data Consistency Check: If the GED data is supposed to be generated by a process (like an order or activity), ensure that the process has been completed successfully.
  Integration Check: If your SAP system is integrated with other systems (like SAP ERP or third-party applications), check for any issues in data transfer or synchronization.
  Authorization Check: Ensure that the user has the necessary permissions to access the GED data. You may need to consult with your SAP security team to verify this.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE11 (Data Dictionary) to investigate the underlying data structures.
  SAP Documentation: Review SAP documentation related to CRM and GED to understand how GED data is generated and managed.
  Support Community: Consider reaching out to the SAP Community or forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.