How To Fix CRMS4_PS_GROSS216 - Processing of SSP chain &1 terminated in GED calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 216

• Message text: Processing of SSP chain &1 terminated in GED calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS216 - Processing of SSP chain &1 terminated in GED calculation ?

  The SAP error message CRMS4_PS_GROSS216 indicates that there was an issue during the processing of the SSP (Sales and Service Processing) chain in the Gross Calculation for a specific transaction. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there are problems with the calculation of gross values, which can be related to pricing, conditions, or data inconsistencies.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the pricing conditions or master data that the system relies on for calculations.
  Configuration Issues: Incorrect configuration in the pricing procedure or condition types can lead to errors during the calculation process.
  Missing Authorizations: The user may not have the necessary authorizations to access certain data or perform specific actions.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they may not be functioning correctly.
  System Bugs: There may be known bugs in the version of SAP you are using that affect the calculation process.
  
  Solutions:
  
  Check Data Consistency: Review the relevant master data (e.g., customer, material, pricing conditions) to ensure that all necessary information is complete and accurate.
  Review Configuration: Verify the pricing procedure and condition types in the configuration settings. Ensure that they are set up correctly and that all required conditions are maintained.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to the transaction.
  Debugging: If you have access to the development environment, you can debug the process to identify where the error occurs. This may involve checking the function modules or methods involved in the gross calculation.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to pricing and condition maintenance, such as VK11, VK12, and VK13.
  SAP Documentation: Review SAP documentation related to pricing procedures and gross calculation to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_GROSS216 error effectively.