How To Fix CRMS4_PS_GROSS219 - Complete recalculation of SSP index finished at &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 219

• Message text: Complete recalculation of SSP index finished at &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS219 - Complete recalculation of SSP index finished at &1 &2 ?

  The SAP error message CRMS4_PS_GROSS219 indicates that there was an issue during the complete recalculation of the SSP (Sales and Service Processes) index. This message typically arises in the context of SAP CRM (Customer Relationship Management) when the system attempts to recalculate the index for sales and service processes.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that the SSP index relies on.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to problems during the recalculation process.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, the recalculation may not complete successfully.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.
  
  Solution:
  To resolve the CRMS4_PS_GROSS219 error, you can follow these steps:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the recalculation.
  Data Consistency Check: Run consistency checks on the relevant tables to identify and correct any inconsistencies. You can use transaction codes like SE11 to check table structures and data.
  Reconfigure Settings: Verify the configuration settings related to the SSP index and ensure they are set up correctly.
  Performance Monitoring: Monitor system performance during the recalculation process. If the system is under heavy load, consider scheduling the recalculation during off-peak hours.
  Database Maintenance: Perform database maintenance tasks, such as checking for locks or running database consistency checks, to ensure the database is functioning correctly.
  Re-run the Recalculation: After addressing any identified issues, attempt to re-run the recalculation process. This can often be done through the relevant transaction or program in SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the sales and service processes.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the SSP index and its configuration to ensure that all necessary steps have been followed.
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.