Message type: E = Error
Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment
Message number: 219
Message text: Complete recalculation of SSP index finished at &1 &2
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The SAP error message CRMS4_PS_GROSS219 indicates that there was an issue during the complete recalculation of the SSP (Sales and Service Processes) index. This message typically arises in the context of SAP CRM (Customer Relationship Management) when the system attempts to recalculate the index for sales and service processes.
Cause: The error can be caused by several factors, including: Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that the SSP index relies on.
Configuration Issues: Incorrect configuration settings in the CRM system can lead to problems during the recalculation process. Performance Issues: If the system is under heavy load or if there are performance bottlenecks, the recalculation may not complete successfully. Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.
Solution: To resolve the CRMS4_PS_GROSS219 error, you can follow these steps: Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can
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