How To Fix CRMS4_PS_GROSS143 - SDP item ignored: no due date between &1 and &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 143

• Message text: SDP item ignored: no due date between &1 and &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS143 - SDP item ignored: no due date between &1 and &2 ?

  The SAP error message CRMS4_PS_GROSS143 indicates that a Service Delivery Plan (SDP) item is being ignored because there is no due date that falls between the specified date range (&1 and &2). This typically occurs in the context of service delivery planning within SAP Customer Relationship Management (CRM) or SAP S/4HANA.
  Cause:
  
  Date Range Issue: The due date for the SDP item does not fall within the specified range. This could be due to incorrect date settings or configurations.
  Missing Data: The SDP item may not have been properly configured or may lack necessary data, such as a due date.
  Incorrect Planning Parameters: The parameters used for planning may not align with the actual data in the system, leading to discrepancies.
  
  Solution:
  
  Check Date Configuration: Verify the date range specified in the error message. Ensure that the due dates for the SDP items are correctly set and fall within the specified range.
  Review SDP Item Settings: Go to the relevant SDP item and check its configuration. Ensure that all necessary fields, especially the due date, are filled out correctly.
  Adjust Planning Parameters: If the planning parameters are incorrect, adjust them to ensure they align with the actual data in the system.
  Data Consistency Check: Run a consistency check on the SDP items to identify any missing or incorrect data that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling SDP items and error messages.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage service orders or CRMD_ORDERADM_H for administrative tasks related to CRM orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.