How To Fix CRMS4_PS_GROSS145 - SDP item does not contain any valid items, i.e. no future due dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 145

• Message text: SDP item does not contain any valid items, i.e. no future due dates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS145 - SDP item does not contain any valid items, i.e. no future due dates ?

  The SAP error message CRMS4_PS_GROSS145 indicates that a Service Delivery Plan (SDP) item does not contain any valid items, meaning there are no future due dates associated with it. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can affect processes related to service delivery, planning, and scheduling.
  Causes:
  
  No Future Due Dates: The most common cause is that the SDP item has no future due dates defined. This could happen if all the planned activities have already been completed or if the planning data has not been correctly set up.
  Incorrect Configuration: There may be issues with the configuration of the SDP or the related service items, leading to a lack of valid entries.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the database that prevent the system from recognizing valid items.
  Expired Items: If the items in the SDP have expired or are no longer relevant, they will not be considered valid.
  
  Solutions:
  
  Check SDP Configuration: Review the configuration of the Service Delivery Plan to ensure that it is set up correctly and that future due dates are defined.
  Update SDP Items: If there are no future due dates, consider adding new items or updating existing ones to include valid future dates.
  Data Validation: Perform a data validation check to ensure that all necessary entries are present and correct. This may involve checking related tables and entries in the SAP system.
  Review Planning Data: Ensure that the planning data associated with the SDP is accurate and up to date. This may involve consulting with relevant stakeholders to confirm the planning requirements.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message, as there may be additional context or steps relevant to your specific implementation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing service orders or CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance on resolving the issue.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and modify SDP items, as restrictions may lead to incomplete data visibility.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.