How To Fix CRMS4_PS_GROSS140 - No partner number found for business partner GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 140

• Message text: No partner number found for business partner GUID &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS140 - No partner number found for business partner GUID &1 ?

  The SAP error message CRMS4_PS_GROSS140 indicates that the system could not find a partner number for the specified business partner GUID (Globally Unique Identifier). This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process partner-related data.
  Cause:
  
  Missing Partner Data: The most common cause is that the partner data for the specified business partner GUID is missing or not properly maintained in the system.
  Incorrect Business Partner GUID: The GUID provided may be incorrect or does not correspond to an existing business partner in the system.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues leading to missing partner data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the partner data.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Use transaction code BP to check if the business partner exists and if the partner data is correctly maintained.
  Ensure that the partner roles are assigned correctly to the business partner.
  
  
  
  Verify GUID:
  
  Double-check the GUID being used in the transaction to ensure it is correct and corresponds to an existing business partner.
  
  
  
  Maintain Partner Data:
  
  If the partner data is missing, you may need to create or update the partner data for the business partner using transaction code BP.
  
  
  
  Data Synchronization:
  
  If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. Check for any errors in the data transfer logs.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the partner data. This may involve checking roles and authorizations in transaction code PFCG.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  PFCG: Role Maintenance
  
  
  SAP Documentation: Refer to SAP Help documentation for CRM and Business Partner management for more detailed information on managing partners.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the issue persists after following these steps, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can analyze system logs and configurations.