How To Fix CRMS4_PS_GROSS038 - The validity of SXP &1 item &2 is not covered by GED items completely

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 038

• Message text: The validity of SXP &1 item &2 is not covered by GED items completely

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS038 - The validity of SXP &1 item &2 is not covered by GED items completely ?

  The SAP error message CRMS4_PS_GROSS038 indicates that there is an issue with the validity of a specific item in the context of a Sales Order or a similar document in the SAP CRM system. The message states that the validity of the item (SXP) is not completely covered by the GED (Gross Event Data) items. This typically occurs when there is a mismatch between the validity periods of the items involved.
  Cause:
  
  Validity Period Mismatch: The item in question (SXP) has a validity period that does not align with the validity periods of the associated GED items. This could happen if the dates of the items do not overlap or if one of the items is outside the expected date range.
  Incomplete Data: There may be missing or incomplete data in the configuration of the items, leading to discrepancies in their validity.
  Configuration Issues: There could be issues in the configuration of the pricing or item determination logic that leads to this error.
  
  Solution:
  
  Check Validity Periods: Review the validity periods of the SXP item and the GED items. Ensure that the dates overlap and that the SXP item is valid for the entire duration of the GED items.
  Adjust Item Dates: If there is a mismatch, adjust the validity dates of the items so that they align correctly.
  Review Item Configuration: Check the configuration settings for the items involved. Ensure that all necessary data is correctly maintained and that there are no gaps in the configuration.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Testing: After making adjustments, test the changes in a development or quality assurance environment before applying them to production.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and edit the sales order or related documents.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRMS4_PS_GROSS038 error message.