How To Fix CRMS4_PS_GROSS037 - Error during update of adjusted items for GED &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 037

• Message text: Error during update of adjusted items for GED &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS037 - Error during update of adjusted items for GED &1 ?

  The SAP error message CRMS4_PS_GROSS037 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with adjusted items in the context of a sales order or service order. This error indicates that there was an issue during the update of adjusted items for a specific object (GED &1).
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Inconsistencies: There may be inconsistencies in the data related to the adjusted items, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during the processing of adjusted items.
  Authorization Issues: The user may not have the necessary authorizations to perform the update on the adjusted items.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used that affect the processing of adjusted items.
  
  Solution:
  To resolve the CRMS4_PS_GROSS037 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify the data related to the adjusted items. Ensure that all necessary fields are filled out correctly and that there are no missing entries.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the CRM system related to pricing, sales orders, or service orders. Ensure that all settings are correctly defined.
  Consult with your SAP Basis or functional consultant to review the configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to update adjusted items. You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Check for System Notes or Patches:
  
  Look for any SAP Notes or patches that may address this specific error. You can search the SAP Support Portal for relevant notes.
  If you find a note that applies, follow the instructions provided to implement the fix.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can debug the transaction to identify the exact point of failure. This may require assistance from a developer or technical consultant.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in the processing of orders.
  SAP Notes: Regularly check for SAP Notes related to CRM and pricing adjustments, as these can provide insights into known issues and fixes.
  Documentation: Review SAP documentation related to CRM pricing and order management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the CRMS4_PS_GROSS037 error effectively.