How To Fix CRMS4_PS_GROSS035 - GED &1 item &2 refers to a non-existent item in SXP &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_GROSS - Gross Entitlement and Payment

• Message number: 035

• Message text: GED &1 item &2 refers to a non-existent item in SXP &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_GROSS035 - GED &1 item &2 refers to a non-existent item in SXP &3 ?

  The SAP error message CRMS4_PS_GROSS035 typically indicates that there is a reference to a non-existent item in the context of a CRM (Customer Relationship Management) system, specifically when dealing with the integration of CRM with SAP S/4HANA or other related systems. The message format suggests that it is related to a specific item in a document or transaction that cannot be found in the specified system.
  Cause:
  
  Data Inconsistency: The item referenced in the error message may have been deleted or not created in the SXP (SAP Exchange Platform) system.
  Incorrect Configuration: There may be configuration issues in the integration settings between the CRM and SXP systems.
  Synchronization Issues: If there are synchronization problems between the CRM and SXP systems, it may lead to discrepancies in item availability.
  Incorrect Item Reference: The item number or identifier being referenced may be incorrect or malformed.
  
  Solution:
  
  Verify Item Existence: Check the SXP system to ensure that the item referenced in the error message actually exists. You can do this by searching for the item using its identifier.
  Check Integration Settings: Review the integration settings between the CRM and SXP systems to ensure they are correctly configured. This includes checking the middleware settings if applicable.
  Data Synchronization: If there are synchronization issues, you may need to re-trigger the data synchronization process to ensure that all items are correctly replicated across systems.
  Correct Item Reference: If the item reference is incorrect, identify the correct item and update the reference in the CRM system.
  Consult Logs: Check the application logs for more detailed error messages that may provide additional context on why the item is not found.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex integration scenarios.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the data model and see how items are structured.
  SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review the official SAP documentation for CRM and SXP integration to ensure that all prerequisites and configurations are met.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRMS4_PS_GROSS035 error message.