How To Fix CRMS4_PS_CUST020 - Enter an SXP type

CRMS4_PS_CUST020 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 020

• Message text: Enter an SXP type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST020 - Enter an SXP type ?

  The SAP error message CRMS4_PS_CUST020 with the description "Enter an SXP type" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to create or modify a service request or a similar object that requires a specific SXP (Service Experience Process) type to be defined.
  
  Cause:
  The error is triggered when the system expects an SXP type to be specified, but it is either missing or not correctly defined in the system. This can happen due to:
  
  Missing Configuration: The SXP type may not be configured in the system.
  User Input Error: The user may have forgotten to enter the SXP type in the relevant field.
  Authorization Issues: The user may not have the necessary permissions to view or select the SXP types.
  System Bugs: Occasionally, there may be bugs or inconsistencies in the system that lead to this error.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Input