How To Fix CRMS4_PS_CUST018 - Frq.MType &1 and Pmnt Fam. &2 have different Pmnt Frq. Types &3, &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 018

• Message text: Frq.MType &1 and Pmnt Fam. &2 have different Pmnt Frq. Types &3, &4

What causes this issue?

The frequency mapping type &V1& and the payment family &V2& are
incompatible with respect to the payment frequency type.

System Response

The SXP type can not be saved.

How to fix this error?

Do either one of the following:
Select a payment family which uses payment frequency type &V3&.
Select a frequency mapping type which maps to payment frequency type
&V4&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST018 - Frq.MType &1 and Pmnt Fam. &2 have different Pmnt Frq. Types &3, &4 ?

  The SAP error message CRMS4_PS_CUST018 indicates that there is a mismatch between the payment frequency types for a specific payment method and payment family in the system. This error typically arises in the context of configuring payment terms or payment methods in SAP CRM (Customer Relationship Management) or SAP S/4HANA.
  Cause:
  The error occurs when:
  
  The payment method (MType) and payment family (Pmnt Fam.) specified have different payment frequency types (Pmnt Frq. Types) that are not compatible with each other.
  For example, if one payment method is set to a monthly frequency and the other is set to a quarterly frequency, the system will raise this error.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for payment methods and payment families in your SAP system.
  Verify the payment frequency types assigned to the payment method and payment family in question.
  
  
  
  Align Payment Frequency Types:
  
  Ensure that the payment frequency types for the payment method and payment family are compatible. You may need to change one of them to match the other.
  This can typically be done in the customizing settings under:
  
  SPRO > Financial Accounting > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Payment Methods for Company Code.
  
  
  
  
  
  Test Changes:
  
  After making the necessary adjustments, test the payment process again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct settings, refer to the SAP documentation or consult with your SAP functional consultant for guidance on the appropriate configurations.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements, ensure that they are not interfering with the standard payment method and payment family configurations.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator to check related objects.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Testing Environment: If possible, replicate the issue in a testing environment before making changes in the production system to avoid disruptions.
  
  By following these steps, you should be able to resolve the CRMS4_PS_CUST018 error and ensure that your payment configurations are correctly set up.