Message type: E = Error
Message class: CRMS4_PS_CUST - Messages regarding Customizing
Message number: 019
Message text: Enter a frequency mapping type
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The SAP error message CRMS4_PS_CUST019 indicates that a frequency mapping type is required but has not been specified in the system. This error typically occurs in the context of configuring or using the SAP CRM (Customer Relationship Management) system, particularly when dealing with service processes or scheduling.
Cause: The error is triggered when the system expects a frequency mapping type to be defined for a particular process or configuration, but it is missing. This could happen due to: Incomplete Configuration: The frequency mapping type has not been set up in the system. Missing Data: The relevant data for frequency mapping is not entered or is incorrectly configured. Custom Development: If there are custom developments or enhancements, they might not be handling frequency mapping correctly.
Solution: To resolve the error, you can follow these steps: Check Configuration: Navigate to the relevant configuration settings in SAP CRM. Ensure that the frequency mapping type is defined. This can usually be found in the
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