How To Fix CRMS4_PS_CUST016 - Enter both descriptions for item type &1


CRMS4_PS_CUST016 - Overview

  • Message type: E = Error

  • Message class: CRMS4_PS_CUST - Messages regarding Customizing

  • Message number: 016

  • Message text: Enter both descriptions for item type &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_CUST016 - Enter both descriptions for item type &1 ?
    The SAP error message CRMS4_PS_CUST016 typically occurs in the context of SAP CRM (Customer Relationship Management) when creating or modifying an item in a sales order or service order. The error indicates that both descriptions for the specified item type (denoted as &1) must be entered.
    
    Cause: The error is triggered when the system expects two descriptions for a specific item type, but one or both of them are missing. This is often related to the configuration of item types in the CRM system, where certain item types require both a short description and a long description.
    Solution: To resolve this error, you need to ensure that both descriptions are provided for the item type in question. Here are the steps you can take: Check Item Type Configuration: Go to the configuration settings for the item type in the SAP system. Verify if the item type indeed requires both descriptions. This can usually be found in the

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