How To Fix CRMS4_PS_CUST015 - Enter an item category

CRMS4_PS_CUST015 - Overview

• Message type: E = Error

• Message class: CRMS4_PS_CUST - Messages regarding Customizing

• Message number: 015

• Message text: Enter an item category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CUST015 - Enter an item category ?

  The SAP error message CRMS4_PS_CUST015 typically indicates that an item category is required but has not been specified in the context of a CRM (Customer Relationship Management) transaction, particularly when dealing with service orders or similar documents.
  
  Cause:
  The error occurs when:
  
  You are trying to create or modify a service order, quotation, or another CRM document that requires an item category, but the item category field is left blank.
  The system is configured to require an item category for the specific transaction type you are working with.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Category Configuration:
  
  Ensure that the item category is defined in the system for the type of document you are working with. You can do this by navigating to the relevant configuration settings in SAP.
  Use transaction code SPRO to access the configuration menu and check the settings under:
  CRM ? Order Management ? Define Item Categories.
  
  
  
  
  
  Enter Item Category:
  
  When creating