How To Fix CRMS4_PS_CONTR037 - No payment recipient number assigned to GPD item &1 (version ID &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_CONTR - Messages for application controller

  • Message number: 037

  • Message text: No payment recipient number assigned to GPD item &1 (version ID &2)

  • Show details Hide details
  • What causes this issue?

    The gross payment document item &V1& (VersionID &V2&) has no payment
    recipient number assigned. The initial net calculation cannot be
    triggered as the payment recipient number is required to identify the
    processing queue for bgRFC.

    System Response

    Processing is stopped for all gross payment items involved<(>,<)>
    regardless of the payment recipient number.

    How to fix this error?

    Contact your system administrator.

    Procedure for System Administrators

    Contact SAP. Gross payment document items - which are relevant for net
    calculation - must have a payment recipient number assigned.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_CONTR037 - No payment recipient number assigned to GPD item &1 (version ID &2) ?

    The SAP error message CRMS4_PS_CONTR037 indicates that there is no payment recipient number assigned to a GPD (General Payment Document) item in the system. This error typically arises in the context of contract management or payment processing within the SAP CRM (Customer Relationship Management) module.

    Cause:

    The error can occur due to several reasons:

    1. Missing Configuration: The payment recipient number may not have been configured or assigned correctly in the system.
    2. Data Entry Issues: The relevant data for the GPD item may not have been entered correctly, leading to the absence of a payment recipient number.
    3. Incomplete Master Data: The master data for the business partner or customer may be incomplete or not properly maintained.
    4. System Bugs or Inconsistencies: There may be bugs or inconsistencies in the system that prevent the assignment of the payment recipient number.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Ensure that the payment recipient number is configured correctly in the system. This may involve checking the settings in the relevant customizing transactions (e.g., SPRO).
    2. Review GPD Item Data:

      • Go to the GPD item in question and verify that all required fields, including the payment recipient number, are filled out correctly.
      • If the payment recipient number is missing, you may need to assign it manually.
    3. Verify Business Partner Data:

      • Check the master data for the business partner associated with the GPD item. Ensure that all necessary information, including payment details, is complete and accurate.
    4. Consult Documentation:

      • Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version of your SAP system.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check and maintain business partner data, or CRM_ORDER to review CRM orders and related documents.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify and resolve the cause of the error message CRMS4_PS_CONTR037 in your SAP system.

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