How To Fix CRMS4_PS_CONTR035 - Could not read GPD document for version ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_CONTR - Messages for application controller

• Message number: 035

• Message text: Could not read GPD document for version ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_CONTR035 - Could not read GPD document for version ID &1 ?

  The SAP error message CRMS4_PS_CONTR035 indicates that the system could not read a GPD (Generic Product Data) document for a specific version ID. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there is an issue with accessing or retrieving product data.
  Causes:
  
  Missing GPD Document: The GPD document for the specified version ID may not exist in the system.
  Incorrect Version ID: The version ID provided may be incorrect or not valid.
  Authorization Issues: The user may not have the necessary authorizations to access the GPD document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model.
  System Configuration: There could be configuration issues in the CRM system that prevent the retrieval of the GPD document.
  
  Solutions:
  
  
  Check GPD Document Existence:
  
  Verify if the GPD document for the specified version ID exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list GPD documents.
  
  
  
  Validate Version ID:
  
  Ensure that the version ID you are using is correct. Cross-check it against the available GPD documents.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the GPD document. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the database to identify any potential issues. This may involve running specific SAP reports or transactions designed to check data integrity.
  
  
  
  System Configuration Review:
  
  Review the configuration settings related to GPD documents in the SAP CRM system. Ensure that all necessary settings are correctly configured.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the version ID and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to GPD documents, such as CRMD_ORDER for managing CRM orders or GPD related transactions.
  Documentation: Review SAP documentation on GPD and CRM to understand the data model and how GPD documents are structured and accessed.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CRMS4_PS_CONTR035 error effectively.