How To Fix CRMS4_PS_BUFFER069 - You are not authorized to create GPD's for SXP type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 069

• Message text: You are not authorized to create GPD's for SXP type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER069 - You are not authorized to create GPD's for SXP type &1 ?

  The SAP error message CRMS4_PS_BUFFER069 indicates that a user is not authorized to create General Product Data (GPD) for a specific SXP (Service Exchange Partner) type. This error typically arises in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform an action that requires specific authorizations.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user does not have the necessary authorizations assigned to their user profile to create GPDs for the specified SXP type.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or object type.
  SXP Type Restrictions: There may be restrictions or specific configurations related to the SXP type that limit who can create GPDs.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles or create a new role that includes the required authorizations for creating GPDs for the specified SXP type.
  Ensure that the role includes the relevant authorization objects, such as C_RFC (for remote function calls) or any specific authorization objects related to GPD creation.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to ensure that the new authorizations take effect.
  Attempt to create the GPD again to verify that the issue has been resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to GPD creation. Common objects may include C_SXPR (for service exchange partner) and others specific to your organization’s configuration.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues related to GPDs.
  Documentation: Review SAP documentation related to CRM and GPD management for best practices and guidelines on user authorizations.
  
  By following these steps, you should be able to resolve the authorization issue related to the CRMS4_PS_BUFFER069 error message.