How To Fix CRMS4_PS_BUFFER068 - You are not authorized to display GPD's for at least one SXP type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 068

• Message text: You are not authorized to display GPD's for at least one SXP type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER068 - You are not authorized to display GPD's for at least one SXP type ?

  The SAP error message CRMS4_PS_BUFFER068 indicates that a user is not authorized to display General Product Data (GPD) for at least one Sales and Distribution (SXP) type. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to access product data that they do not have the necessary permissions for.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user does not have the required authorization roles or permissions to view the GPD for specific SXP types.
  Missing Roles: The user may not be assigned to the appropriate roles that include access to the relevant GPD data.
  Configuration Issues: There may be configuration settings in the system that restrict access to certain data types based on user roles.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insights into which specific authorization object is missing.
  Review the user’s roles and authorizations in transaction SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to the required GPD for the SXP types in question.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects (e.g., C_RM_GPD, C_RM_SXP) to ensure that the user has the necessary permissions to access the GPD data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal guidelines for specific roles and authorizations related to CRM and GPD access.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU53: Display Authorization Check
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to GPD and SXP types.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after checking authorizations and roles, it may be beneficial to consult with your SAP Basis or Security team for further investigation.