How To Fix CRMS4_PS_BUFFER067 - You are not authorized to change GPD's for at least one SXP type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 067

• Message text: You are not authorized to change GPD's for at least one SXP type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER067 - You are not authorized to change GPD's for at least one SXP type ?

  The SAP error message CRMS4_PS_BUFFER067 indicates that a user is not authorized to change General Product Data (GPD) for at least one Service Experience Process (SXP) type. This typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Product Lifecycle Management (PLM) when a user attempts to modify product data but lacks the necessary permissions.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user does not have the required authorization roles or permissions to change GPD for the specified SXP type.
  Configuration Settings: There may be specific configuration settings in the system that restrict access to certain types of product data based on user roles.
  SXP Type Restrictions: Certain SXP types may have additional restrictions or may be locked for editing due to business rules or workflows.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to change GPD for the relevant SXP types.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed. This can provide insights into what specific authorization is missing.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to adjust the user's roles or add the required authorizations. This may involve adding specific authorization objects related to GPD changes.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the SXP types in question. Ensure that there are no restrictions preventing the user from making changes.
  If necessary, consult with your SAP functional team to understand the business logic behind the restrictions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific SXP types and GPD management to understand any additional requirements or restrictions.
  
  
  
  Testing:
  
  After making changes to authorizations or configurations, test the changes by attempting to modify the GPD again to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to product data management in SAP include C_RMPRD (Product Management) and C_RMPRD_GPD (General Product Data).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER: For managing CRM orders.
  C223: For maintaining product data.
  SU01: For user maintenance and role assignment.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.