How To Fix CRMS4_PS_BUFFER071 - Internal error: Unexpected EXCEPTION in function module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 071

• Message text: Internal error: Unexpected EXCEPTION in function module &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER071 - Internal error: Unexpected EXCEPTION in function module &1 ?

  The SAP error message CRMS4_PS_BUFFER071 indicates an internal error related to an unexpected exception in a function module. This type of error can occur in various contexts, often related to issues in the CRM (Customer Relationship Management) or PS (Project System) modules. Here’s a breakdown of the potential causes, solutions, and related information:
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or corrupted entries in the database.
  Custom Code: If there are custom enhancements or modifications in the function module, they might be causing the unexpected exception.
  System Bugs: There could be a bug in the SAP system or a specific version of the function module that is being used.
  Configuration Issues: Incorrect configuration settings in the CRM or PS modules can lead to unexpected behavior.
  Memory Issues: Insufficient memory or resources allocated to the SAP system can also trigger internal errors.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP often releases notes that address specific errors, including patches or workarounds.
  Debugging: If you have access to the development environment, you can debug the function module mentioned in the error message to identify the root cause of the exception.
  Data Validation: Validate the data being processed to ensure there are no inconsistencies or missing entries. This may involve checking related tables and entries.
  Review Custom Code: If there are any custom developments, review the code for potential issues that could lead to exceptions.
  System Update: Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to CRM and PS to see if the error occurs in specific transactions.
  Logs: Review the system logs (transaction SLG1) and short dumps (transaction ST22) for additional context on the error.
  Performance Monitoring: Monitor system performance to ensure that resource allocation is adequate, especially if memory issues are suspected.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRMS4_PS_BUFFER071 error. If the problem continues, further investigation with SAP support may be necessary.