How To Fix CRMS4_PS_BUFFER060 - No corresponding NCD header for item groupID &1 (int. error)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 060

• Message text: No corresponding NCD header for item groupID &1 (int. error)

What causes this issue?

An internal program error has occurred.
Method &V2& of net calculation document (NCD) buffer class &V1& has been
called to add a new NCD item to the
<DS:DE.CRMS4_PS_ITEM_GROUP_GUID>ItemgroupID</> &V3&. The NCD item must
be assigned to at least one NCD header.
For
<DS:DE.CRMS4_PS_ITEM_GROUP_GUID>ItemgroupID</> &V3& a header does not
exist.

System Response

The system terminates the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by customer-specific adjustments.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER060 - No corresponding NCD header for item groupID &1 (int. error) ?

  The SAP error message CRMS4_PS_BUFFER060 indicates that there is no corresponding NCD (Non-Confidential Data) header for the specified item group ID in the context of the SAP CRM (Customer Relationship Management) system. This error typically arises when there is a mismatch or inconsistency in the data related to the item group in the CRM system.
  Cause:
  
  Data Inconsistency: The most common cause of this error is that the item group ID referenced does not have a corresponding NCD header in the database. This can happen due to data corruption, incomplete data migration, or manual data entry errors.
  Missing Configuration: The configuration for the item group may not be set up correctly, leading to the absence of the required NCD header.
  System Bugs: Occasionally, this error can be triggered by bugs in the SAP system or issues with specific patches or updates.
  
  Solution:
  
  Check Item Group Configuration: Verify that the item group ID exists in the system and that it is properly configured. You can do this by navigating to the relevant configuration settings in SAP.
  Data Consistency Check: Run consistency checks on the CRM data to identify any discrepancies. This may involve checking the database for missing entries or running specific SAP reports designed to identify data issues.
  Recreate NCD Header: If the NCD header is missing, you may need to recreate it. This can involve creating a new entry in the relevant tables or using transaction codes that allow you to manage NCD headers.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to this error message.
  Contact SAP Support: If the issue persists after checking configurations and data integrity, consider reaching out to SAP Support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes that are relevant to CRM data management, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in diagnosing the issue.
  SAP Documentation: Review SAP documentation related to CRM and NCD headers for a deeper understanding of how these components interact.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.