How To Fix CRMS4_PS_BUFFER059 - Invalid parameters calling a method; Item ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 059

• Message text: Invalid parameters calling a method; Item ID is missing

What causes this issue?

An internal program error has occurred.
Method &V2& of net calculation document (NCD) buffer class &V1& has been
called with the wrong parameters. The importing parameter &V3& contains
an entry for the attribute <LS>ItemID</>. This is not supported. Items
are always assigned a new <LS>ItemId</>.

System Response

The system terminates the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by customer-specific adjustments.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER059 - Invalid parameters calling a method; Item ID is missing ?

  The SAP error message CRMS4_PS_BUFFER059 indicates that there is an issue with the parameters being passed to a method in the SAP CRM system, specifically that an "Item ID is missing." This error typically occurs in the context of CRM service processes or when dealing with service orders, service requests, or similar objects.
  Cause:
  
  
  Missing Item ID: The most direct cause of this error is that the system is trying to process a method call that requires an Item ID, but this ID is not being provided. This could happen due to:
  
  A programming error in a custom enhancement or user exit.
  A missing or incorrectly configured item in the service order or request.
  Data inconsistencies in the database.
  
  
  
  Incorrect Configuration: Sometimes, the configuration of the CRM system or the specific transaction might not be set up correctly, leading to missing parameters.
  
  
  User Input Error: If the error occurs during user interaction, it might be due to incomplete data entry.
  
  
  Solution:
  
  
  Check Item ID: Ensure that the Item ID is being passed correctly in the method call. If you are working with custom code, review the logic to ensure that the Item ID is being populated.
  
  
  Review Custom Enhancements: If there are any custom enhancements or modifications in the CRM system, review them to ensure they are not causing the issue. Debugging the code may help identify where the Item ID is being lost.
  
  
  Data Validation: Validate the data being used in the transaction. Ensure that all required fields, including the Item ID, are filled out correctly.
  
  
  Transaction Configuration: Check the configuration settings for the relevant transaction in the CRM system. Ensure that all necessary parameters are defined and that the transaction is set up correctly.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error or providing patches or updates that resolve the issue.
  
  
  Consult Documentation: Review the SAP documentation for the specific CRM module you are working with to ensure that you are following the correct procedures and that all required fields are being populated.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing service orders.
  Debugging: If you have access to the development environment, consider using the debugger to step through the code where the error occurs to identify the missing Item ID.
  SAP Community: Engage with the SAP Community forums or consult with colleagues who may have encountered similar issues for additional insights.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.