How To Fix CRMS4_PS_BUFFER058 - Invalid parameters calling a method; Item group ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 058

• Message text: Invalid parameters calling a method; Item group ID is missing

What causes this issue?

An internal program error has occurred.
Method &V2& of net calculation document (NCD) buffer class &V1& has been
called with insufficient parameters. The importing parameter &V3& does
not contain an entry for the attribute
<DS:DE.CRMS4_PS_ITEM_GROUP_GUID>ItemgroupID</>.

System Response

The system terminates the process.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check if the problem has been caused by customer-specific adjustments.
If this is not the case, contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER058 - Invalid parameters calling a method; Item group ID is missing ?

  The SAP error message CRMS4_PS_BUFFER058 indicates that there is an issue with the parameters being passed to a method in the SAP CRM system, specifically related to a missing Item Group ID. This error typically occurs in the context of CRM service processes or when dealing with product/service items in the system.
  Cause:
  
  
  Missing Item Group ID: The primary cause of this error is that the Item Group ID, which is required for processing certain methods, is not being provided. This could be due to:
  
  Incorrect configuration in the CRM system.
  Missing or incomplete data in the relevant transaction or document.
  Issues with the integration between different SAP modules or systems.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing master data for products or services.
  
  
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might not be handling the Item Group ID correctly.
  
  
  Solution:
  
  
  Check Configuration: Ensure that the Item Group ID is correctly configured in the system. This may involve checking the relevant customizing settings in the SAP CRM.
  
  
  Validate Data: Review the transaction or document that is causing the error. Ensure that all required fields, including the Item Group ID, are filled out correctly. You may need to check the master data for the products or services involved.
  
  
  Debugging: If you have access to the development environment, you can debug the method that is throwing the error to identify where the Item Group ID is expected and why it is missing.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure that it correctly handles the Item Group ID and that it is being passed to the method as expected.
  
  
  Consult Documentation: Check SAP Notes and documentation related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with details about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes in SAP CRM that deal with service orders, quotations, or other documents where Item Group IDs are used.
  SAP Notes: Search for SAP Notes related to CRMS4_PS_BUFFER058 for any known issues or fixes.
  System Logs: Review system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.