How To Fix CRMS4_PS_BUFFER062 - NCD document &1 does not have a payment frequency start and/or end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 062

• Message text: NCD document &1 does not have a payment frequency start and/or end date

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

The error occurred in class &V2&, method &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER062 - NCD document &1 does not have a payment frequency start and/or end date ?

  The SAP error message CRMS4_PS_BUFFER062 indicates that a Non-Contract Document (NCD) does not have a payment frequency start and/or end date. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with pricing or billing documents that require specific date information for payment frequency.
  Cause:
  
  Missing Dates: The primary cause of this error is that the payment frequency start date and/or end date has not been defined for the NCD. This is essential for the system to understand the duration over which payments are to be made.
  Configuration Issues: There may be issues with the configuration of the payment terms or the document type that is being used.
  Data Entry Errors: During the creation or modification of the NCD, the relevant fields for payment frequency may have been overlooked or incorrectly filled.
  
  Solution:
  
  
  Check Document Details:
  
  Navigate to the NCD in question and check the payment frequency settings.
  Ensure that both the payment frequency start date and end date are filled in correctly.
  
  
  
  Update Payment Frequency:
  
  If the dates are missing, enter the appropriate start and end dates for the payment frequency.
  Save the changes and try to process the document again.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings for payment terms in the SAP system. Ensure that the payment frequency settings are correctly defined for the document type being used.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up payment frequencies for NCDs.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRM_ORDER or CRM_DNO_MONITOR to access and modify the NCD.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary permissions to edit the NCD and its associated payment frequency settings.
  
  By following these steps, you should be able to resolve the error and ensure that the NCD has the required payment frequency information.