How To Fix CRMS4_PS_BUFFER064 - No item group ID assigned to NCD document header &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_BUFFER - Social Services Buffer

• Message number: 064

• Message text: No item group ID assigned to NCD document header &1

What causes this issue?

No ItemgroupID assigned to NCD document header &V1& (ObjectID).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The problem has occured in class %V2&, method &V3&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_BUFFER064 - No item group ID assigned to NCD document header &1 ?

  The SAP error message CRMS4_PS_BUFFER064 indicates that there is no item group ID assigned to a Non-Contract Document (NCD) header in the SAP system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when dealing with documents that require item categorization.
  Cause:
  
  Missing Configuration: The item group ID is not configured in the system for the specific document type you are working with.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables.
  Document Type Issues: The document type being used may not be properly set up to handle item groups.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the assignment of item group IDs.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the document type in question and ensure that the item group ID is properly assigned.
  Use transaction code SPRO to access the configuration settings and navigate to the relevant area for item group assignments.
  
  
  
  Review Document Type Settings:
  
  Ensure that the document type you are using is correctly configured to allow for item group IDs.
  Check if the item group ID is defined for the specific document type in the customizing settings.
  
  
  
  Data Validation:
  
  Validate the data in the relevant tables (e.g., CRM order tables) to ensure that there are no missing or incorrect entries.
  Use transaction codes like SE16 or SE11 to check the relevant database tables.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly assigns item group IDs to the document headers.
  Debugging the process may help identify where the assignment is failing.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE16 (Data Browser), and SE11 (Data Dictionary).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or fixes.
  Community Forums: Check SAP community forums or discussion boards for similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.