How To Fix CRMS4_PS_BUFFER032 - No authorization to change NCD's for at least one payment family


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_PS_BUFFER - Social Services Buffer

  • Message number: 032

  • Message text: No authorization to change NCD's for at least one payment family

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_PS_BUFFER032 - No authorization to change NCD's for at least one payment family ?

    The SAP error message CRMS4_PS_BUFFER032 indicates that a user does not have the necessary authorization to change Non-Conformance Documents (NCDs) for at least one payment family. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP S/4HANA systems when users attempt to perform actions that require specific authorizations.

    Cause:

    1. Authorization Issues: The primary cause of this error is that the user lacks the required authorization roles or permissions to modify NCDs associated with certain payment families.
    2. Role Configuration: The roles assigned to the user may not include the necessary authorizations for the specific transaction or object they are trying to access.
    3. Payment Family Restrictions: There may be specific restrictions or configurations in the system that limit access to certain payment families based on user roles.

    Solution:

    1. Check User Authorizations:

      • Review the user's assigned roles and authorizations in the SAP system.
      • Use transaction code SU53 immediately after encountering the error to analyze the authorization check and identify which specific authorization is missing.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, work with your SAP security team to modify the user's roles or create a new role that includes the required authorizations for changing NCDs.
      • Ensure that the role includes the necessary authorization objects related to NCDs and payment families.
    3. Consult Documentation:

      • Refer to SAP documentation or the authorization concept for your specific SAP implementation to understand which authorizations are required for the actions being performed.
    4. Testing:

      • After making changes to the user roles, have the user log out and log back in to ensure that the new authorizations take effect.
      • Test the transaction again to confirm that the error has been resolved.

    Related Information:

    • Authorization Objects: Common authorization objects that may be relevant include CRM_ORDER, CRM_NCD, and others related to payment processing.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization-related errors.

    If the issue persists after checking and updating authorizations, it may be necessary to consult with SAP support or your internal SAP team for further investigation.

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