How To Fix CRMS4_PS_ARCHIVING030 - No documents that match the selection criteria found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ARCHIVING - Message Class for Social Services Archiving

• Message number: 030

• Message text: No documents that match the selection criteria found

What causes this issue?

The system did not find any documents that match the selection criteria.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the following:
Whether selected data exists in the database but is not consistent.
Residence time Customizing settings for the selected archiving object
(default is 9999 days).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ARCHIVING030 - No documents that match the selection criteria found ?

  The SAP error message CRMS4_PS_ARCHIVING030 indicates that the system did not find any documents that match the selection criteria specified for archiving. This can occur in various scenarios, particularly when dealing with archiving processes in SAP CRM (Customer Relationship Management).
  Causes:
  
  Incorrect Selection Criteria: The selection criteria you have specified may not match any existing documents. This could be due to incorrect date ranges, status filters, or other parameters.
  No Documents Available for Archiving: There may simply be no documents that are eligible for archiving based on the criteria you have set.
  Data Not Yet Archived: If the documents have already been archived or deleted, they will not be found during the selection process.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing certain documents.
  Technical Issues: There could be underlying technical issues or bugs in the system that are preventing the retrieval of documents.
  
  Solutions:
  
  Review Selection Criteria: Double-check the selection criteria you have entered. Ensure that the parameters (like date ranges, document types, statuses) are correct and relevant.
  Check Document Availability: Verify if there are indeed documents that meet the criteria. You can do this by running a report or query to see if any documents exist that should be archived.
  Adjust Archiving Settings: If you are using specific archiving settings, ensure they are configured correctly to include the documents you expect to archive.
  Check Authorizations: Ensure that you have the necessary authorizations to view and archive the documents. Consult with your SAP security team if needed.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that might address known issues related to archiving in your version of SAP.
  System Logs: Review system logs for any errors or warnings that might provide additional context about the issue.
  
  Related Information:
  
  Archiving Process: Understand the archiving process in SAP CRM, including how documents are selected for archiving and the criteria used.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) to manage archiving processes.
  Documentation: Refer to SAP documentation or help guides for detailed instructions on archiving and troubleshooting related issues.
  SAP Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these aspects, it may be beneficial to involve your SAP Basis or technical support team for further investigation.