How To Fix CRMS4_PS_ARCHIVING020 - Global settings for archiving object &1 have not been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ARCHIVING - Message Class for Social Services Archiving

• Message number: 020

• Message text: Global settings for archiving object &1 have not been maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ARCHIVING020 - Global settings for archiving object &1 have not been maintained ?

  The SAP error message CRMS4_PS_ARCHIVING020 indicates that the global settings for the specified archiving object have not been maintained. This typically occurs in the context of archiving data in SAP CRM (Customer Relationship Management) systems, particularly when trying to archive data related to a specific object.
  Cause:
  The error is caused by the absence of necessary configuration settings for the archiving object in the SAP system. This can happen if:
  
  The archiving object has not been defined or activated in the system.
  The global settings for the archiving object have not been properly maintained in the Customizing settings.
  There may be missing authorizations or incorrect settings in the archiving configuration.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Archiving Object Configuration:
  
  Go to the transaction code SARA (Archive Administration).
  Enter the archiving object that is causing the issue (the object will be indicated in the error message).
  Check if the archiving object is defined and activated.
  
  
  
  Maintain Global Settings:
  
  In the same transaction (SARA), navigate to the Global Settings for the archiving object.
  Ensure that all required fields are filled out correctly. This includes settings related to the archiving process, retention periods, and any other necessary parameters.
  
  
  
  Check Customizing Settings:
  
  Use transaction code SPRO to access the SAP Reference IMG.
  Navigate to the relevant path for archiving settings (e.g., Cross-Application Components > Data Archiving > Basic Settings).
  Ensure that the global settings for the archiving object are maintained correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform archiving activities. Lack of proper authorizations can also lead to this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific archiving object for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making the necessary changes, test the archiving process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SARA: Archive Administration
  SPRO: SAP Reference IMG for customizing settings
  
  
  SAP Notes and Documentation:
  
  Check SAP Notes for any known issues or additional guidance related to the specific archiving object.
  
  
  Archiving Process:
  
  Understand the overall archiving process in SAP, including the roles of different components like the Archive Development Kit (ADK).
  
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.