How To Fix CRMS4_PS_ARCHIVING015 - Customizing view &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_ARCHIVING - Message Class for Social Services Archiving

• Message number: 015

• Message text: Customizing view &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_ARCHIVING015 - Customizing view &1 is not available ?

  The SAP error message CRMS4_PS_ARCHIVING015 indicates that a specific customizing view is not available in the system. This error typically arises in the context of archiving processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with the archiving of business objects.
  Cause:
  
  Missing Customizing View: The error suggests that the required customizing view (denoted by &1) is not defined or has not been activated in the system.
  Transport Issues: If the customizing view was recently transported from another system, it may not have been successfully imported or activated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the customizing view.
  System Configuration: The system may not be properly configured for the archiving process, leading to missing views.
  
  Solution:
  
  
  Check Customizing View:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant customizing area to check if the view exists.
  If it does not exist, you may need to create it or ensure it is properly defined.
  
  
  
  Transport Management:
  
  If the view was supposed to be transported, check the transport logs to ensure that the transport was successful.
  If there were issues, you may need to re-transport the customizing settings.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the customizing view. You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  System Configuration:
  
  Ensure that the system is correctly configured for archiving. This may involve checking the archiving object settings and ensuring that all necessary customizing views are in place.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to archiving in CRM to see if there are any specific requirements or steps that need to be followed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) and SPRO (Customizing).
  SAP Notes: Search for SAP Notes related to archiving in CRM, as they may contain fixes or additional information regarding this error.
  Documentation: Review the SAP Help Portal for detailed information on archiving processes and requirements in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.