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Message type: E = Error
Message class: CRMS4_ICM - ICM on S4
Message number: 200
Message text: No ICM Authorization to process &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRMS4_ICM200
- No ICM Authorization to process &1 ?The SAP error message CRMS4_ICM200: No ICM Authorization to process &1 typically occurs in the context of the SAP CRM (Customer Relationship Management) system when a user attempts to access a function or transaction that requires specific authorizations related to the Internet Communication Manager (ICM).
Cause:
The error is generally caused by one of the following reasons:
- Missing Authorizations: The user does not have the necessary authorizations assigned in their user profile to perform the action related to the ICM.
- Role Configuration: The roles assigned to the user may not include the necessary authorizations for ICM-related transactions.
- System Configuration: There may be a misconfiguration in the ICM settings or the way the system is set up to handle requests.
Solution:
To resolve the error, you can take the following steps:
Check User Authorizations:
- Use transaction code SU53 immediately after the error occurs to check for missing authorizations. This transaction will show you the last authorization check and can help identify what is missing.
- Review the user’s roles and profiles in transaction SU01 (User Maintenance) to ensure that the necessary authorizations for ICM are included.
Adjust Roles:
- If the required authorizations are missing, you may need to modify the user’s roles or create a new role that includes the necessary ICM authorizations.
- Use transaction PFCG (Role Maintenance) to manage roles and add the required authorizations.
Consult with Security Team:
- If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator to assist in granting the required access.
Review ICM Configuration:
- If the issue persists, review the ICM configuration settings in transaction RZ10 (Profile Parameters) or RZ11 (Profile Parameter Maintenance) to ensure that the ICM is properly configured to handle requests.
Check SAP Notes:
- Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional guidance.
Related Information:
By following these steps, you should be able to identify and resolve the authorization issue related to the ICM in your SAP system.
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