How To Fix CRMS4_IC_CUST150 - You can only use transactions of the type activity as main transactions.

CRMS4_IC_CUST150 - Overview

• Message type: E = Error

• Message class: CRMS4_IC_CUST -

• Message number: 150

• Message text: You can only use transactions of the type activity as main transactions.

What causes this issue?

The business transaction type that you have defined for creating
interaction records is not of the type business activity.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose a business transaction type that is a business activity as the
relevant transaction type for creating an interaction record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_IC_CUST150 - You can only use transactions of the type activity as main transactions. ?

  The SAP error message CRMS4_IC_CUST150 indicates that you are trying to use a transaction that is not of the type "activity" as the main transaction in the SAP CRM Interaction Center (IC). This error typically occurs when users attempt to create or process a transaction that is not configured to be used as a main transaction in the context of activities.
  
  Cause:
  The primary cause of this error is that the transaction you are trying to use does not meet the criteria set in the system for being classified as an "activity." In SAP CRM, activities are specific types of transactions that are used to manage customer interactions, such as phone calls, emails, or meetings. If the transaction type you are trying to use is not defined as an activity, the system will prevent you from proceeding.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Type: Verify that the transaction