How To Fix CRMS4_IC_CUST151 - The Item status "Not Completed" does not apply to business transactions.

CRMS4_IC_CUST151 - Overview

• Message type: E = Error

• Message class: CRMS4_IC_CUST -

• Message number: 151

• Message text: The Item status "Not Completed" does not apply to business transactions.

What causes this issue?

You have selected the <LS>Not Completed </>checkbox for a business
transaction item.

System Response

The <LS>Not Completed</> setting does not apply to business
transactions. For business transactions, the system status I1005 (<LS>Co
mpleted</>) defines whether a business transaction has been completed or
not.

Error message extract from SAP system. Copyright SAP SE.

CRMS4_IC_CUST151 - Details

• The SAP error message CRMS4_IC_CUST151 indicates that there is an issue with the item status of a business transaction in the SAP CRM system. Specifically, it suggests that the item status "Not Completed" is not applicable for the type of business transaction you are trying to process.
  
  Cause:
  
  Item Status Configuration: The item status "Not Completed" may not be configured to be used with the specific business transaction type you are working with. This can happen if the status is not allowed for certain transaction types in the system configuration.
  Business Transaction Type: The business transaction you are trying to execute may require that all items be in a "Completed" status before proceeding.
  Data Inconsistency: There may be inconsistencies in the data or the status of the items that are being processed, leading to this error.
  
  
  Solution:
  
  
  Check Item Status Configuration:
  
  Go to the configuration settings in SAP CRM and check the allowed item statuses for the