How To Fix CRMS4_ICM051 - Deletion of one or more notes not allowed, deletion canceled.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_ICM - ICM on S4

• Message number: 051

• Message text: Deletion of one or more notes not allowed, deletion canceled.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_ICM051 - Deletion of one or more notes not allowed, deletion canceled. ?

  The SAP error message CRMS4_ICM051 indicates that there is an issue with the deletion of one or more notes in the SAP CRM system. This error typically occurs when a user attempts to delete notes that are either locked, have dependencies, or are part of a transaction that does not allow deletion.
  Causes:
  
  Locked Notes: The notes you are trying to delete may be locked by another user or process.
  Dependencies: The notes may be linked to other objects or transactions that prevent their deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the notes.
  System Configuration: Certain configurations in the system may restrict the deletion of notes under specific conditions.
  
  Solutions:
  
  Check Locks: Verify if the notes are locked by another user. You can use transaction code SM12 to check for locks and release them if necessary.
  Review Dependencies: Investigate if the notes are linked to other objects. You may need to delete or modify those linked objects first.
  Authorization Check: Ensure that the user has the appropriate authorizations to delete notes. You can check this in transaction code SU53 after the error occurs to see if there are any authorization issues.
  System Configuration: Consult with your SAP Basis or configuration team to review any settings that might prevent the deletion of notes.
  Use Alternative Methods: If direct deletion is not possible, consider marking the notes as inactive or using a different method to manage them.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing CRM orders) and CRMD_ORDERADM_H (for accessing order administration).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review the SAP Help Portal for documentation related to note management in SAP CRM.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP directly for further assistance.