How To Fix CRMS4_BSP_SLO002 - Item &2 in sales order &1 has been added to solution portfolio &3.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP_SLO - Message class for BSP sales order items

• Message number: 002

• Message text: Item &2 in sales order &1 has been added to solution portfolio &3.

What causes this issue?

Item &V2& in sales order &V1& has already been added to business
solution portfolio &V3&. However, you can only add a sales order item to
one business solution portfolio.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a sales order item that has not yet been added to any business
solution portfolio.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SLO002 - Item &2 in sales order &1 has been added to solution portfolio &3. ?

  The SAP error message CRMS4_BSP_SLO002 indicates that an item in a sales order has been successfully added to a solution portfolio. This message is typically informational rather than an error, meaning that it is not indicating a problem but rather confirming that an action has been completed.
  Cause:
  
  The message is triggered when a user attempts to add an item from a sales order to a solution portfolio in the SAP CRM system. The system processes this action and confirms that the item has been added successfully.
  
  Solution:
  Since this message is informational, there is no specific solution required. However, if you are looking to ensure that the process is functioning correctly, you can:
  
  Verify the Addition: Check the solution portfolio to confirm that the item has been added as expected.
  Review the Sales Order: Ensure that the sales order is correctly configured and that the item is valid for addition to the solution portfolio.
  Consult Documentation: If you need further details on how to manage items in the solution portfolio, refer to the SAP documentation or help resources related to CRM and solution management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to sales orders and solution portfolios, such as CRMD_ORDER for managing sales orders.
  SAP Notes: Check SAP Notes for any updates or patches that might relate to the functionality of adding items to solution portfolios.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to perform actions related to sales orders and solution portfolios.
  
  If you encounter any issues beyond this message or if the functionality does not work as expected, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.