How To Fix CRMS4_BSP_SLO001 - Item &2 in sales order &1 does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_BSP_SLO - Message class for BSP sales order items

• Message number: 001

• Message text: Item &2 in sales order &1 does not exist.

What causes this issue?

You cannot process item &V1& in sales order &V2& because this sales
order item is currently being processed by another user. It is therefore
locked for subsequent processing until processing has been completed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_BSP_SLO001 - Item &2 in sales order &1 does not exist. ?

  The SAP error message CRMS4_BSP_SLO001 indicates that there is an issue with a specific item in a sales order. The message states that "Item &2 in sales order &1 does not exist." This typically occurs in the context of the SAP CRM (Customer Relationship Management) system when trying to access or manipulate a sales order that references an item that cannot be found in the system.
  Causes:
  
  Item Deletion: The item may have been deleted or is no longer valid in the system.
  Incorrect Sales Order: The sales order number provided may be incorrect or does not exist.
  Data Synchronization Issues: There may be a synchronization issue between different systems (e.g., between SAP CRM and SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or access the item in the sales order.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the item from being recognized.
  
  Solutions:
  
  
  Verify Sales Order and Item:
  
  Check if the sales order number (&1) is correct.
  Verify if the item number (&2) exists in the system. You can do this by navigating to the sales order in the SAP GUI or using transaction codes like VA03 (Display Sales Order).
  
  
  
  Check for Deletions:
  
  If the item was deleted, you may need to recreate it or adjust the sales order accordingly.
  
  
  
  Data Synchronization:
  
  If you suspect a synchronization issue, check the integration settings between SAP CRM and SAP ERP. Ensure that data is being transferred correctly between the systems.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary permissions to access the sales order and its items. You may need to consult with your SAP security team.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), CRMD_ORDER (CRM Order Management), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message CRMS4_BSP_SLO001 for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for CRM sales order processing to understand the data model and relationships between sales orders and items.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.