How To Fix CRMOST171 - Synchronous generation is done.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 171

• Message text: Synchronous generation is done.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST171 - Synchronous generation is done. ?

  The SAP error message CRMOST171, which states "Synchronous generation is done," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the generation of objects or data in a synchronous manner. This error can arise during various processes, such as data synchronization between CRM and other systems (like SAP ERP) or during the execution of certain transactions.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, which can lead to the failure of synchronous generation.
  Configuration Issues: Incorrect configuration settings in the CRM system or related systems can cause this error.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in synchronous processing.
  Missing Authorizations: The user executing the transaction may not have the necessary authorizations to perform the operation.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  Check Data Consistency: Review the data being processed for any inconsistencies or errors. Ensure that all required fields are populated correctly.
  Review Configuration: Verify the configuration settings in both the CRM and any connected systems. Ensure that all necessary settings are correctly configured.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling the operation during off-peak hours.
  User Authorizations: Ensure that the user has the necessary authorizations to perform the operation. You may need to consult with your SAP security team.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 (Application Log) and ST22 (Dump Analysis).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to CRM and synchronous processing for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the root cause of the CRMOST171 error and implement an appropriate solution.