How To Fix CRMOST172 - Short name of object &1 is not unique; a new short name will be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 172

• Message text: Short name of object &1 is not unique; a new short name will be generated

What causes this issue?

The imported service object uses the same short name as an existing
service object.

System Response

A new short name will be generated.

How to fix this error?

Since the short name is used in the generated structures and function
module names, you might face problems with programs that rely on the
names as they existed in the source system.
Double-check your programs.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST172 - Short name of object &1 is not unique; a new short name will be generated ?

  The SAP error message CRMOST172 indicates that there is a conflict with the short name of an object in the SAP CRM system. Specifically, it means that the short name you are trying to use for a new object is not unique, and as a result, the system will automatically generate a new short name for that object.
  Cause:
  
  Duplicate Short Name: The primary cause of this error is that the short name you are attempting to assign to an object already exists in the system. This can happen if:
  
  You are trying to create a new object (like a business partner, product, etc.) with a short name that has already been used.
  There may be existing objects in the system that have the same short name, leading to a conflict.
  
  
  
  Solution:
  
  
  Use a Unique Short Name: To resolve this issue, you can:
  
  Choose a different short name that is not already in use. You can check the existing short names in the relevant transaction or table to ensure uniqueness.
  If you are unsure about the existing short names, you can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the relevant tables and find existing entries.
  
  
  
  Allow System to Generate a New Short Name: If you do not have a specific requirement for the short name, you can allow the system to generate a new short name automatically. This is often the simplest solution if the short name is not critical for your business processes.
  
  
  Related Information:
  
  Object Types: The error can occur with various object types in SAP CRM, such as business partners, products, or other master data objects.
  Short Name Conventions: It is a good practice to establish naming conventions for short names in your organization to avoid conflicts and ensure clarity.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates regarding this error message.
  
  Additional Tips:
  
  If you frequently encounter this error, consider reviewing your naming conventions and possibly implementing a systematic approach to naming objects to minimize conflicts.
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Community for more specific guidance related to your system configuration.