How To Fix CRMOST173 - New short name for service object &1: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 173

• Message text: New short name for service object &1: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST173 - New short name for service object &1: &2 ?

  The SAP error message CRMOST173 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the naming or configuration of a service object. The message indicates that there is a problem with the short name for a service object, which is usually a required field in the system.
  Cause:
  
  Duplicate Short Name: The short name you are trying to assign to the service object may already be in use by another object in the system.
  Invalid Characters: The short name may contain invalid characters or may not conform to the naming conventions set by your organization or SAP.
  Length Restrictions: The short name may exceed the maximum length allowed by the system.
  Configuration Issues: There may be issues with the configuration of the service object or the related settings in the CRM system.
  
  Solution:
  
  Check for Duplicates: Verify if the short name you are trying to use is already assigned to another service object. If it is, choose a different name.
  Review Naming Conventions: Ensure that the short name adheres to the naming conventions and does not contain any invalid characters.
  Length Check: Make sure that the short name does not exceed the maximum length allowed by the system (usually 30 characters).
  Configuration Review: Review the configuration settings for the service object to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on naming service objects in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage service objects.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRMOST173 error and successfully create or modify the service object in your SAP CRM system.