How To Fix CRMOST169 - Pre-export checks of customer mgmnt Web services tool have been started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMOST - Messages for Customer Management Open Services Tool

• Message number: 169

• Message text: Pre-export checks of customer mgmnt Web services tool have been started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMOST169 - Pre-export checks of customer mgmnt Web services tool have been started ?

  The SAP error message CRMOST169 indicates that pre-export checks for the Customer Management Web Services tool have been initiated. This message is typically part of the process when exporting data or configurations related to customer management in SAP CRM (Customer Relationship Management).
  Cause:
  The error message itself does not indicate a failure but rather a status message that pre-export checks are being performed. However, if you encounter issues during this process, it could be due to several reasons, such as:
  
  Configuration Issues: There may be misconfigurations in the customer management settings or web services.
  Data Integrity: There could be issues with the data being exported, such as missing or inconsistent data.
  Authorization Problems: The user executing the export may not have the necessary permissions to perform the operation.
  System Performance: If the system is under heavy load, it may affect the execution of the pre-export checks.
  
  Solution:
  To address issues related to the CRMOST169 message, consider the following steps:
  
  Check Logs: Review the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  Verify Configuration: Ensure that the configuration settings for the Customer Management Web Services are correct and complete.
  Data Validation: Check the data being exported for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  User Permissions: Confirm that the user has the necessary authorizations to perform the export operation.
  System Performance: Monitor system performance and resource usage. If the system is slow, consider scheduling the export during off-peak hours.
  Consult Documentation: Refer to SAP documentation or notes related to the Customer Management Web Services tool for any specific guidance or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the CRMOST169 message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve any issues related to the CRMOST169 message during the pre-export checks of the Customer Management Web Services tool.