How To Fix CRMN_REPORT118 - Selection option not supported for installed base field

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMN_REPORT - Reporting: Messages

• Message number: 118

• Message text: Selection option not supported for installed base field

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMN_REPORT118 - Selection option not supported for installed base field ?

  The SAP error message "CRMN_REPORT118: Selection option not supported for installed base field" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to execute a report or query that includes selection criteria for an "Installed Base" field, but the selection option used is not supported for that field.
  Cause:
  
  Unsupported Selection Options: The error is often caused by using a selection option that is not valid for the Installed Base field. For example, using operators like "BETWEEN" or "IN" may not be supported for certain fields in the context of installed bases.
  Field Configuration: The configuration of the installed base field in the system may not allow for certain types of selection criteria.
  Data Type Mismatch: The data type of the field may not support the selection option being used.
  
  Solution:
  
  Review Selection Criteria: Check the selection criteria you are using in the report. Ensure that you are using valid operators for the Installed Base field. Commonly supported options include "=", "<>", ">", "<", etc.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific report you are running to understand the valid selection options for the Installed Base field.
  Modify Query: If you are using a custom query or report, modify it to use supported selection options. If you are using a standard report, consider reaching out to your SAP support team for guidance.
  Field Configuration Check: If you have access, check the configuration of the Installed Base field in the relevant customizing settings to ensure it is set up correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H) that may help you navigate to the installed base settings or reports.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation, as they can provide deeper insights into system configurations and potential bugs.