Message type: E = Error
Message class: CRMM_IC_FRAMEWORK - IC framework messages
Message number: 107
Message text: An unknown error occured while accessing a Worker session component
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CRMM_IC_FRAMEWORK107
- An unknown error occured while accessing a Worker session component ?The SAP error message CRMM_IC_FRAMEWORK107 indicates that there was an unknown error while accessing a Worker session component in the CRM Interaction Center (IC). This error can occur due to various reasons, and troubleshooting it may require a systematic approach. Here are some potential causes, solutions, and related information: Possible Causes: Session Timeout: The worker session may have timed out, leading to an inability to access the required components.
Configuration Issues: Incorrect configuration settings in the CRM system or the Interaction Center can lead to this error. Authorization Issues: The user may not have the necessary authorizations to access certain components or transactions. System Performance: High system load or performance issues can cause components to fail to load properly. Software Bugs: There may be bugs in the version of the software being used that lead to this error. Network Issues: Connectivity problems between the client and the server can also result in this error. Solutions: Session Management: Log out and
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