How To Fix CRMM_IC_FRAMEWORK105 - Worker session close session error (&1 &2 &3 &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 105

• Message text: Worker session close session error (&1 &2 &3 &4)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK105 - Worker session close session error (&1 &2 &3 &4) ?

  The SAP error message CRMM_IC_FRAMEWORK105, which indicates a "Worker session close session error," typically occurs in the context of the SAP CRM Interaction Center (IC). This error can arise due to various reasons, including session management issues, network problems, or configuration errors.
  Causes:
  
  Session Timeout: The worker session may have timed out due to inactivity.
  Network Issues: Connectivity problems between the client and the SAP server can lead to session termination.
  Configuration Errors: Incorrect settings in the CRM system or the Interaction Center framework can cause session management issues.
  Resource Limitations: If the server is under heavy load or if there are resource constraints, it may lead to session closure.
  User Authorization: Lack of proper authorizations for the user can also result in session errors.
  
  Solutions:
  
  Check Session Timeout Settings: Review and adjust the session timeout settings in the SAP system to ensure they are appropriate for your usage patterns.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions between the client and the SAP server.
  Review Configuration: Check the configuration settings in the CRM system and the Interaction Center framework. Ensure that all necessary parameters are correctly set.
  Monitor System Performance: Use SAP monitoring tools to check for performance issues on the server. If the server is overloaded, consider scaling resources or optimizing performance.
  User Authorizations: Verify that the user has the necessary authorizations to access the required functionalities in the CRM system.
  Restart the Session: If the error occurs, try logging out and logging back into the system to restart the session.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  Transaction Codes: Use transaction codes like SM21 (System Log) and ST22 (Dump Analysis) to investigate further and gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.