How To Fix CRMM_IC_FRAMEWORK111 - RFC communication failure (Error message : &1&2&3&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMM_IC_FRAMEWORK - IC framework messages

• Message number: 111

• Message text: RFC communication failure (Error message : &1&2&3&4)

What causes this issue?

The Java server is unavailable.
There were communication problems.
Remote Function Call (RFC) errors occured.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make a note of this error and inform your system administrator.

Procedure for System Administrators

Make sure RFC destinations are configured correctly and working.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMM_IC_FRAMEWORK111 - RFC communication failure (Error message : &1&2&3&4) ?

  The SAP error message CRMM_IC_FRAMEWORK111 indicates an RFC (Remote Function Call) communication failure. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the communication between different SAP systems or between an SAP system and an external system.
  Causes:
  
  Network Issues: Problems with the network connection can lead to communication failures. This could be due to firewalls, network outages, or misconfigured network settings.
  RFC Destination Configuration: The RFC destination may not be correctly configured in the SAP system. This includes incorrect settings for the target system, such as the hostname, system number, or client.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the target system.
  System Downtime: The target system may be down for maintenance or experiencing issues that prevent it from responding to requests.
  Version Compatibility: Incompatibility between different versions of SAP systems can also lead to communication failures.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the systems involved. You can use tools like ping or traceroute to diagnose network issues.
  Verify RFC Destination: Go to transaction code SM59 in the SAP GUI and check the configuration of the RFC destination. Ensure that the connection parameters (like hostname, system number, and client) are correct.
  Test RFC Connection: In transaction SM59, you can test the RFC connection to see if it is working properly. If the test fails, it will provide more details about the issue.
  Check User Authorizations: Ensure that the user used for the RFC connection has the necessary authorizations in both the source and target systems.
  Review System Logs: Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context about the failure.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate further, especially if it involves system configuration or network issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM21: System Log
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to RFC communication failures.
  Documentation: Review SAP documentation for troubleshooting RFC connections and communication issues.
  
  By following these steps, you should be able to identify and resolve the cause of the CRMM_IC_FRAMEWORK111 error.