How To Fix CRM_WEBREQ_DIGSIG001 - Web request or current version does not contain a signature

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_DIGSIG - Messages for Digital Signature in Web Requests

• Message number: 001

• Message text: Web request or current version does not contain a signature

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_DIGSIG001 - Web request or current version does not contain a signature ?

  The SAP error message CRM_WEBREQ_DIGSIG001 indicates that a web request or the current version of a document does not contain a digital signature. This error typically arises in scenarios where digital signatures are required for the integrity and authenticity of the data being processed, such as in CRM (Customer Relationship Management) applications.
  Cause:
  
  Missing Digital Signature: The web request or document being processed does not have a digital signature attached, which is necessary for validation.
  Incorrect Configuration: The system may not be configured correctly to handle digital signatures, or the signature verification process may not be set up properly.
  Version Mismatch: The version of the document or request being processed may not match the expected version that requires a digital signature.
  Corrupted Data: The data being sent may be corrupted or altered, leading to the absence of a valid signature.
  
  Solution:
  
  Check Digital Signature: Ensure that the web request or document includes a valid digital signature. If it is missing, you may need to regenerate the request or document with the appropriate signature.
  Configuration Review: Review the configuration settings related to digital signatures in your SAP system. Ensure that all necessary components are correctly set up to handle digital signatures.
  Version Control: Verify that the version of the document or request being processed is the correct one that requires a digital signature. If there is a version mismatch, update the request or document accordingly.
  Data Integrity Check: Ensure that the data being sent is not corrupted. You may need to validate the data before sending it to ensure it meets the required format and integrity checks.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on handling digital signatures in your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.