How To Fix CRM_WEBREQ_CUST899 - Report has been deactivated; contact SAP to reactivate it

CRM_WEBREQ_CUST899 - Overview

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 899

• Message text: Report has been deactivated; contact SAP to reactivate it

What causes this issue?

This report has been deactivated by SAP.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you still want to use this report, contact SAP via a customer message
and request to have it reactivated.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_WEBREQ_CUST899 - Details

• The SAP error message CRM_WEBREQ_CUST899 indicates that a specific report has been deactivated in the SAP system. This can happen for various reasons, such as changes in business processes, system upgrades, or administrative decisions. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  Deactivation of Reports: The report may have been intentionally deactivated by an administrator or during a system upgrade.
  Authorization Issues: The user may not have the necessary authorizations to access the report.
  System Configuration Changes: Changes in the configuration or settings of the SAP system could lead to the deactivation of certain reports.
  Obsolescence: The report may have been deemed obsolete due to changes in business requirements or the introduction of new reporting tools.
  
  Solution
  
  Contact SAP Support: Since the error message suggests contacting SAP, the first step is to reach out to SAP support to inquire about the specific report and the reasons for its deactivation. They can provide guidance