How To Fix CRM_WEBREQ_CUST054 - Start page &2 does not exist in BSP application &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 054

• Message text: Start page &2 does not exist in BSP application &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST054 - Start page &2 does not exist in BSP application &1 ?

  The SAP error message CRM_WEBREQ_CUST054 indicates that the specified start page does not exist in the Business Server Pages (BSP) application. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access a BSP application that is either misconfigured or has missing components.
  Cause:
  
  Incorrect Configuration: The BSP application may not be properly configured, leading to the specified start page not being recognized.
  Missing BSP Page: The start page that is being referenced may not exist in the BSP application. This could be due to deletion or misnaming of the page.
  Authorization Issues: The user may not have the necessary authorizations to access the specified BSP application or page.
  Transport Issues: If the BSP application was transported from one system to another, there may have been issues during the transport that caused the start page to be missing.
  
  Solution:
  
  
  Check BSP Application Configuration:
  
  Go to the BSP application in transaction SE80 (Object Navigator) and verify that the start page is correctly defined.
  Ensure that the start page name matches what is being referenced in the error message.
  
  
  
  Verify Existence of the Start Page:
  
  In transaction SE80, navigate to the BSP application and check if the specified start page exists.
  If it does not exist, you may need to create it or restore it from a backup.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the BSP application and the specific start page.
  You can check this in transaction SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Transport Check:
  
  If the BSP application was recently transported, check the transport logs to ensure that all components were transported successfully.
  If necessary, re-transport the BSP application or manually recreate the missing components.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache can resolve issues related to outdated or corrupted data. You can do this by using transaction SICF to refresh the BSP application.
  
  
  
  Related Information:
  
  BSP Application Development: Understanding how to develop and configure BSP applications can help prevent such issues. Refer to SAP documentation on BSP development.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_WEBREQ_CUST054 error in your SAP system.