How To Fix CRM_WEBREQ_CUST060 - * Messages Customizing ADOBE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 060

• Message text: * Messages Customizing ADOBE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST060 - * Messages Customizing ADOBE ?

  The SAP error message CRM_WEBREQ_CUST060 typically relates to issues with customizing Adobe forms in the SAP CRM system. This error can occur when there are problems with the configuration or setup of the Adobe forms used in the CRM WebRequest process.
  Cause:
  
  Missing or Incorrect Customizing Settings: The error may arise if the necessary customizing settings for Adobe forms are not properly configured in the SAP system.
  Form Not Found: The specific Adobe form that is being called may not exist or may not be correctly assigned in the system.
  Transport Issues: If the form or its related objects were transported from one system to another (e.g., from development to production), there may be issues with the transport.
  Authorization Issues: The user may not have the necessary authorizations to access or execute the Adobe form.
  Version Compatibility: There may be compatibility issues between the version of Adobe LiveCycle Designer and the SAP system.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO and navigate to the relevant customizing settings for Adobe forms in the CRM module.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Verify Form Existence:
  
  Use transaction SFP to check if the Adobe form exists and is correctly defined.
  Ensure that the form is activated and that there are no errors in the form definition.
  
  
  
  Transport Check:
  
  If the form was recently transported, check the transport logs for any errors.
  Ensure that all related objects (like data sources) were also transported correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to execute the Adobe form.
  Check roles and profiles assigned to the user.
  
  
  
  Compatibility Check:
  
  Ensure that the version of Adobe LiveCycle Designer being used is compatible with the version of SAP you are running.
  If necessary, update the software to the latest version.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring.
  Use transaction SLG1 to check the application log for more detailed error messages.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for known issues.
  Documentation: Review the official SAP documentation for Adobe forms and CRM WebRequest processes for any additional configuration steps or requirements.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_WEBREQ_CUST060 error message in your SAP system.