How To Fix CRM_WEBREQ_CUST052 - Code & from code group & and ctlg & cannot be selected for trans type &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 052

• Message text: Code & from code group & and ctlg & cannot be selected for trans type &

What causes this issue?

The selected code &v1& from the code group &v2& in catalog &v3& cannot
be selected as an activity reason for the transaction type &v4&
specified here.

System Response

The activity reason cannot be assigned.

How to fix this error?

Check the subject profile assigned to the transaction type through the
business transaction category <LS>Business Activities</>.
If you want to use the activity reason, a subject profile of the
category <LS>Activity Reason</> containing a code group profile with
the above specified combination of catalog, code group and code must be
assigned.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST052 - Code & from code group & and ctlg & cannot be selected for trans type & ?

  The SAP error message CRM_WEBREQ_CUST052 typically indicates that there is an issue with the configuration or selection of a specific transaction type in the SAP CRM system. This error message is often encountered when working with web requests or transactions in the CRM module.
  Cause:
  The error message CRM_WEBREQ_CUST052 can be caused by several factors, including:
  
  
  Transaction Type Configuration: The transaction type specified in the request may not be configured correctly in the system. This could be due to missing settings or incorrect parameters.
  
  
  Catalog Issues: The catalog specified in the error message may not contain the required entries or may not be active for the specified transaction type.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the specified transaction type or catalog.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the transaction type or catalog, such as missing or incorrect entries.
  
  
  Solution:
  To resolve the CRM_WEBREQ_CUST052 error, you can take the following steps:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for CRM.
  Ensure that the transaction type specified in the error message is correctly configured and active.
  
  
  
  Verify Catalog Settings:
  
  Check the catalog settings in the CRM system to ensure that the specified catalog is active and contains the necessary entries for the transaction type.
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to review the order management settings.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the specified transaction type and catalog.
  You can check user roles and authorizations using transaction code SU01.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to the transaction type and catalog to identify any discrepancies.
  You may need to consult with your SAP Basis or technical team to run any necessary reports or checks.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require technical expertise.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, CRMD_ORDER, and SU01.
  SAP Documentation: Refer to SAP Help documentation for detailed information on CRM transaction types and catalog management.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.