How To Fix CRM_WEBREQ_CUST045 - Generation did not occur, or only partially occurred due to user action

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 045

• Message text: Generation did not occur, or only partially occurred due to user action

What causes this issue?

Start page &v3& of the BSP application &v2& should be generated. To
prevent the BSP pages that must not be changed from being overwritten,
you were asked in a dialog box whether this BSP should be generated and
therefore overwritten. You answered this question with <LS>No</>.

System Response

The start page for the <DS:GLOS.0924429B0BAED411AB380060B03C3B0B>BSP
application</> or the BSP application was not generated, or only
partially generated. The confirmation page PAGE_CONFIRM could have been
generated, for example, if page &v3& was already available in the BSP
application &V2& and the 'overwrite' question in the dialog box was
answered in the negative.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST045 - Generation did not occur, or only partially occurred due to user action ?

  The SAP error message CRM_WEBREQ_CUST045 indicates that the generation of a web request did not occur, or only partially occurred, due to user action. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there are issues related to the creation or processing of web requests, often in the context of web services or web applications.
  Causes:
  
  
  User Action: The error suggests that a user action may have interrupted the process. This could include:
  
  Canceling a request.
  Navigating away from the page before the process completed.
  Inputting invalid or incomplete data.
  
  
  
  Configuration Issues: There may be misconfigurations in the CRM system or the web service settings that prevent the request from being generated correctly.
  
  
  Authorization Issues: The user may not have the necessary permissions to perform the action, leading to incomplete processing.
  
  
  System Errors: There could be underlying system errors or performance issues that affect the generation of the web request.
  
  
  Data Issues: Missing or incorrect data in the CRM system can lead to failures in generating requests.
  
  
  Solutions:
  
  
  Check User Actions: Ensure that the user did not cancel the request or navigate away from the page prematurely. Encourage users to wait for the process to complete.
  
  
  Review Configuration: Verify the configuration settings for the web service or CRM application. Ensure that all necessary parameters are correctly set.
  
  
  Check Authorizations: Review the user’s authorization roles and profiles to ensure they have the necessary permissions to perform the action.
  
  
  Data Validation: Check the data being submitted for completeness and correctness. Ensure that all required fields are filled out properly.
  
  
  System Logs: Review system logs (transaction codes like SLG1 for application logs) for any additional error messages or warnings that could provide more context about the failure.
  
  
  Re-attempt the Action: If the issue was due to a temporary glitch or user action, re-attempting the action after ensuring all conditions are met may resolve the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to CRM web requests for any specific guidance or known issues.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_ORDER_MAINTAIN, or SLG1 for logging.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Provide training to users on how to properly use the CRM system to minimize user-related errors.
  
  By following these steps, you should be able to diagnose and resolve the CRM_WEBREQ_CUST045 error effectively.