How To Fix CRM_WEBREQ_CUST043 - Creation of views not possible for request category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_WEBREQ_CUST - Request Category Customizing and Associated Views

• Message number: 043

• Message text: Creation of views not possible for request category &1

What causes this issue?

You want to create views for
<DS:GLOS.E1A04A54A92DD511BCBF0800060D9C68>request category</> &V1&. This
is not possible, since the
<DS:GLOS.AE86E746CCB57D48809616CC81A3B569>request data structure</> for
this request category is defective.

System Response

The action cannot be executed.

How to fix this error?

Correct the data structure for request category &v1&, or delete the
request category and create it again using the correct request data
structure.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_WEBREQ_CUST043 - Creation of views not possible for request category &1 ?

  The SAP error message CRM_WEBREQ_CUST043 indicates that the system is unable to create views for a specific request category. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with web requests or web UI configurations.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The request category specified in the error message may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to create views for the specified request category.
  Technical Issues: There may be underlying technical issues, such as problems with the database or inconsistencies in the system configuration.
  Incorrect Request Category: The request category specified may not exist or may be incorrectly defined in the system.
  
  Solution:
  To resolve the CRM_WEBREQ_CUST043 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the request category exists and is correctly configured in the system. You can do this by navigating to the relevant configuration settings in the SAP CRM system.
  Ensure that all necessary settings for the request category are in place.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to create views for the specified request category. You may need to consult with your SAP security team to adjust the roles and authorizations.
  
  
  
  Check for Technical Issues:
  
  Look for any technical issues in the system that may be causing the error. This could include checking the system logs for any related error messages or warnings.
  If necessary, perform a system restart or check for any pending updates or patches that need to be applied.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or SU53 (to check authorization issues).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.